Returns & Exchanges
At Boody, we want you to be completely satisfied with your sustainable essentials, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain items like underwear cannot be returned once opened.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place your eco-friendly garments in their original packaging, ensuring all tags remain attached and the items are unwashed.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.